| Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. |
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| Years | Required/Preferred | Experience |
| 8 | Required | Eliciting requirements from interviews with customers and creating well-written system requirements documents |
| 8 | Required | Software Development Life Cycle (SDLC) |
| 8 | Required | Business process re-engineering and software process flow improvement |
| 8 | Required | Development of user stories and use cases that conform to business analysis best practices |
| 8 | Required | Designing mockups and/or wireframes that conform to UX best practices |
| 5 | Required | Eliciting and documenting requirements for enterprise-level CRM project(s) |
| 5 | Required | Strong writing and organization skills |
| 5 | Required | Strong communication and facilitation skills |
| 5 | Preferred | Prior experience with CRM tool(s) such as SalesForce, Dynamics 365, etc., preferably in the public section |
| 3 | Preferred | Demonstrated work experience with the requirements management software "Modern Requirements" |
| 3 | Preferred | Demonstrated work experience with the issue tracking software "Atlassian Jira" |
| 2 | Preferred | Prior experience working for or closely with TEA or another state education agency |