Summary:

Join our team as a Business Analyst supporting enterprise IT initiatives through Agile methodologies. In this role, you'll elicit and document business functions, analyze integration with technology, and support project design alongside application programmers. You'll create user stories, manage product backlogs, and facilitate Scrum ceremonies. Ideal candidates have 3+ years of business analysis experience, strong communication skills, and familiarity with Agile frameworks. Preferred skills include experience with legacy systems, QA testing, documentation, and tools like Figma. This position contributes to the Office of Technology Services’ mission to streamline operations and standardize technology across state agencies.

The scope of the proposed services will include the following:

• Using Agile methods to analyze and document business functions and requirements.
• Consult with management and personnel to identify, define and document business functions, needs and objectives, operational procedures, problems, input and output requirements.
• Analyze the integration of business functions with technology.
• Perform and/or facilitate business and technical analysis in support of project design and implementation for a team of application programmers.
• Identify and document relevant business processes contained in legacy application data systems.
• Build out and support the management and prioritization of the product backlog. Create user stories based on requirements and capture technical requirements as needed.
• Participates in all necessary team meetings and design sessions in accordance with Scrum ceremonies.

Expertise and/or relevant experience in the following areas are mandatory:

• Three (3) years of experience in Business Analysis including eliciting, analyzing, and documenting business functions, processes, and requirements.
• Two (2) years of experience in Agile methodologies (Scrum, Kanban, etc.), writing user stories, and maintaining a healthy product backlog.
• Excellent verbal and written communication skills.
• Experience creating requirements documentation for complex projects.

Expertise and/or relevant experience in the following areas are desirable but not mandatory:

• Experience setting up IT projects for a team of application programmers.
• Experience prioritizing user stories.
• Experience identifying and documenting business processes contained in legacy application data systems.
• Business Analysis certifications such as PMI-PBA or CBAP.
• Experience in quality assurance testing of application software.
• Experience in creating operating procedures, user guides, and/or training material.
• Experience with wireframe/mock up applications such as Figma to foster initial design for webapps.

Task and Skills (Scope of Work to be Performed):

• The Office of Technology Services (OTS) was established as a means of recognizing cost savings through the consolidation of State IT assets and resources. The creation of OTS consolidated a wide variety of existing hardware platforms, operating systems, database management systems, networks, third party software, and custom applications.
• OTS leads the State’s technology procurement process in order to standardize technology over the entire organization, seek efficiencies of operations, maintenance, and scalability of new products introduced to the OTS suite of services which can eventually be offered to all in-scope agencies.