Join Supply Ontario's Enterprise Technology team as a Senior Business Analyst for Corporate Applications, playing a crucial role in supporting the Senior Product Manager and shaping our organization's digital landscape. This position is central to our strategic initiatives, focusing on the Financial Management System (FMS), Human Capital Management System (HCMS), and Supply Ontario Data Analytics Platform within our corporate applications portfolio.

In this role, you will provide critical business analysis support, ensuring robust solutions aligned with business needs, scalability, and efficiency. You will work closely with the Senior Product Manager to drive process improvements, manage dependencies, and provide data-driven insights to inform product decisions. Your expertise will be vital in translating business requirements into actionable product specifications, supporting the product lifecycle, and ensuring the successful implementation and evolution of our key corporate systems.

This is an exceptional opportunity to leverage your analytical skills and business acumen to drive Supply Ontario's technological evolution and operational excellence within our corporate applications portfolio.

Responsibilities:

1. Business Requirements Analysis:
   1. Conduct in-depth analysis of business processes and needs related to FMS, HCMS, and the Data Analytics Platform.
   2. Translate complex business requirements into clear, actionable product specifications and user stories.
   3. Collaborate with stakeholders to ensure alignment between business needs and technical solutions.
2. Product Support and Process Improvement:
   1. Assist the Senior Product Manager in evaluating and improving product management processes, supporting CI and agile/lean practices.
   2. Identify opportunities for process optimization and tool enhancements to improve team efficiency and scalability.
   3. Support the development and implementation of the product roadmap and strategy.
3. Stakeholder Engagement and Dependency Management:
   1. Identify and document dependencies between product team deliverables and other organizational functions.
   2. Facilitate communication between product teams, stakeholders, and the PMO to manage dependencies effectively.
   3. Support stakeholder management activities, ensuring clear communication of product vision and requirements.
4. Data Analysis and Reporting:
   1. Collect and analyze relevant customer, financial, and product data to support decision-making.
   2. Prepare comprehensive reports and presentations to inform product strategy and roadmap decisions.
   3. Support the definition and tracking of OKRs and KPIs for product performance measurement.
5. Release Planning and Coordination:
   1. Assist in release planning and coordination for corporate applications.
   2. Support the creation and maintenance of product backlogs, ensuring proper prioritization of features and enhancements.
   3. Collaborate with development teams to ensure smooth implementation of new features and updates.
6. Market and Technology Trend Analysis:
   1. Research and analyze market and technology trends relevant to corporate applications.
   2. Provide insights to the Senior Product Manager to inform product strategy and innovation opportunities.
   3. Support the evaluation of new tools and technologies that could benefit the product team and improve processes.

Required Skills:

1. 7-10 years' experience in business analysis within enterprise software implementations, with demonstrated success in translating complex business requirements into actionable product specifications and user stories, particularly in financial management systems, HR systems, or data analytics platforms
2. 5+ years' experience supporting product management processes and agile methodologies, including process optimization, backlog management, and CI/CD practices, with proven ability to identify and implement efficiency improvement.
3. Demonstrated expertise in conducting in-depth business process analysis, producing functional specifications, and collaborating with cross-functional stakeholders to ensure alignment between business needs and technical solutions
4. Experience in the end-to-end process of managing and responding to RFP(B, S)s, including analyzing requirements, coordinating with internal teams, and ensuring timely submission.

General Skills:

1. Business Analysis: Strong capability in analyzing complex business processes and translating them into technical requirements, particularly for financial, HR, and data analytics systems.
2. Product Management Support: Experience in supporting product management activities, including roadmap development and backlog management.
3. Data Analysis: Strong analytical skills with the ability to interpret complex data sets and derive actionable insights.
4. Agile Methodologies: Deep understanding of agile and lean practices, with experience in supporting their implementation and improvement.
5. Stakeholder Management: Excellent interpersonal skills with the ability to engage effectively with diverse stakeholders.
6. Communication: Exceptional verbal and written communication skills, with the ability to convey complex technical information to various audiences.
7. Problem-Solving: Strong analytical and problem-solving skills, with the ability to approach challenges creatively and systematically.

Desirable Skills:

1. Enterprise Software Experience: Prior experience with Financial Management Systems, Human Capital Management Systems, or Data Analytics Platforms.
2. Process Optimization: Experience in business process analysis and optimization.
3. Change Management: Familiarity with change management principles in the context of system implementations.
4. Business Intelligence: Knowledge of BI tools and their application in corporate environments.
5. Public Sector Knowledge: Understanding of public sector procurement processes and regulations.
6. Project Management: Familiarity with project management methodologies and tools.
7. Technical Acumen: Basic understanding of software development processes and system architecture concepts.
8. Track record of supporting product roadmap development and strategy implementation within enterprise technology environments, with experience in public sector or regulated industries.

Business Requirements & Analysis Deliverables:

• Business requirements documents (BRDs) for FMS, HCMS, and Data Analytics Platform
• Process flow diagrams and documentation
• User stories and acceptance criteria
• Functional specifications
• System integration requirements
• User journey maps
• Gap analysis reports

Product Support Deliverables:

• Product backlog documentation and prioritization frameworks
• Sprint planning documents
• Process improvement recommendations
• Tool evaluation reports
• Implementation guides and procedures
• Product roadmap support documentation
• CI/CD process documentation

Stakeholder & Dependency Management:

• Dependency matrices and tracking logs
• Stakeholder engagement plans
• Communication plans and materials
• Meeting minutes and action items
• Requirements traceability matrices
• Impact assessment reports
• Status updates and executive summaries

Data Analysis & Performance Deliverables:

• Data analysis reports and insights
• KPI and OKR tracking frameworks
• Performance dashboards
• Product metrics reports
• ROI analysis documents
• User adoption metrics
• System performance reports

Release Planning Documents:

• Release plans and schedules
• Feature prioritization matrices
• Implementation checklists
• Testing requirements
• Release notes and documentation
• Deployment coordination plans
• Post-release assessment reports

Market & Technology Analysis:

• Market research reports
• Technology trend analyses
• Competitive analysis documents
• Innovation opportunity assessments
• Tool evaluation reports
• Best practices documentation
• Technology recommendation reports

Performance Expectations

• Quarterly performance reviews against agreed-upon objectives and deliverables
• Minimum 80% achievement of approved quarterly objectives
• Development and maintenance of detailed project documentation
• Regular status reporting as per project management framework
• Adherence to all Supply Ontario policies, procedures, and professional standards

Work Arrangements

• Hybrid work arrangement with minimum 2-3 days per week on-site at Supply Ontario offices
• Flexibility to adjust schedule based on project needs and stakeholder availability
• Availability for occasional evening/weekend work during critical project phases

Intellectual Property and Confidentiality

• All work products, documentation, and intellectual property created during the engagement remain the property of Supply Ontario
• Strict adherence to confidentiality agreements and data protection protocols
• Non-disclosure agreement required as condition of engagement
• Return of all Supply Ontario property and materials upon contract completion

Probationary Period

• Initial 90-day probationary period to assess fit and capabilities
• Clear performance objectives to be established within first 30 days
• Bi-weekly check-ins during probationary period
• Option to terminate with 5 business days' notice during probationary period

Early Termination Provisions

• Supply Ontario may terminate the contract with 10 business days' written notice without cause
• Immediate termination for:
  • Breach of confidentiality or security protocols
  • Failure to meet minimum performance standards after documented warning
  • Violation of Supply Ontario policies or professional conduct standards
  • Misrepresentation of qualifications or experience
  • Extended unavailability without approved leave

Extension and Renewal Provisions

• Contract extension is at the sole discretion of Supply Ontario
• Extension decisions will align with Supply Ontario's internal procurement policies and procedures
• Factors considered for extension include but are not limited to:
  • Achievement of defined deliverables and performance metrics
  • Ongoing organizational need for services
  • Budget availability and value for money
  • Contractor's demonstrated reliability and cultural fit
  • Project continuity requirements
• Extension terms:
  • Maximum extension periods as per Supply Ontario procurement policy
  • Rate adjustments, if any, must align with approved rate cards
  • Additional or modified terms may be introduced during extension
• Extension process:
  • Review initiated minimum 30 days before contract end date
  • Appropriate management approvals as per delegation of authority
  • Written notice of extension decision provided minimum 30 days before contract end
• No guarantee or implicit right to extension regardless of performance
• Supply Ontario reserves the right to:
  • Modify role requirements during extension period
  • Adjust work arrangements and conditions
  • Implement new policies or procedures
  • Require additional qualifications or certifications
• Contractor acknowledgment:
  • No expectation of automatic renewal
  • Extension discussions do not constitute commitment

MSP Notes 

Must Haves:

·       7-10 years' experience in business analysis within enterprise software implementations, with demonstrated success in translating complex business requirements into actionable product specifications and user stories, particularly in financial management systems, HR systems, or data analytics platforms

·       5+ years' experience supporting product management processes and agile methodologies, including process optimization, backlog management, and CI/CD practices, with proven ability to identify and implement efficiency improvement.

·       Demonstrated expertise in conducting in-depth business process analysis, producing functional specifications, and collaborating with cross-functional stakeholders to ensure alignment between business needs and technical solutions

·       Experience in the end-to-end process of managing and responding to RFP(B, S)s, including analyzing requirements, coordinating with internal teams, and ensuring timely submission

Location: Hybrid – 3 days onsite per week

Public Sector Experience: Preferred

# of submissions/supplier: 1