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GA TECH Sr. IT Program Manager

Under immediate supervision, the OCM Designer and Developer Contractor supports Georgia Tech’s data governance and IT change management programs by creating resources that drive readiness, communication, and adoption of key initiatives.



The OCM Designer and Developer Contractor for Georgia Tech is crucial for advancing readiness, adoption, and compliance within Georgia Tech’s IT framework, with a focus on data governance and organizational change initiatives. This role ensures that faculty, staff, and students are well-prepared for new data governance structures, technology updates, and regulatory changes that support Georgia Tech’s academic, research, and operational goals. Approximately 75% to 85% of this role involves implementing organizational change management plans aligned with University System of Georgia (USG) policies, ensuring community readiness and compliance across IT initiatives. Under direct supervision, the OCM Designer and Developer Contractor will plan, design, develop, and assess learning resources, training programs, and communication strategies to support organizational change and data governance. Utilizing a variety of multimedia tools, including video, web-based training, and document design software, this position will create resources suitable for online, hybrid, and in-person formats. Regular interaction with faculty, staff, and IT stakeholders will ensure that change management and data governance objectives are met effectively and collaboratively. This position is 100% remote. 


Position duties:


Organizational Change Management Responsibilities:

  • Job Duty 1: Design and implement learning and development plans to support major IT change management projects, detailing change specifics, measurable objectives, and deliverables that include success metrics, phased timelines, and adoption/resistance management strategies.
  • Job Duty 2: Collaborate with OCM and project teams to track and assess change progress throughout project lifecycles, focusing on adoption rates, change utilization, and proficiency in new processes.
  • Job Duty 3: Develop instructional web and media-based learning materials, including training modules (using Articulate 360, Vyond, Adobe Captivate), job aids, knowledge articles, video demonstrations, and PowerPoint presentations.
  • Job Duty 4: Build and execute stakeholder and community outreach plans that align with change communications and learning activities, including town halls, focus groups, usability studies, and community events.


Data Governance & Discovery Responsibilities:

  • Job Duty 5: Develop a comprehensive OCM strategy for data governance initiatives, encompassing goals, objectives, timelines, milestones, and program branding, with a focus on measurable outcomes.
  • Job Duty 6: Design, create, and support the delivery of prioritized OCM artifacts to facilitate data governance objectives, including detailed guides, quick-reference aids, training modules, and a toolkit of reusable materials.
  • Job Duty 7: Produce targeted training resources such as interactive videos, attestations, and quick-reference job aids, ensuring accessible knowledge transfer and compliance readiness.
  • Job Duty 8: Establish a comprehensive communication strategy using a web presence, ServiceNow, OneTrust, and Microsoft Teams to engage and inform the data governance community.


Required skills:

·      Proficiency in creating engaging, interactive training modules and resources using tools like Articulate 360, Adobe Captivate, and Vyond. Ability to design instructional content for diverse formats (online, hybrid, and in-person).

·      Advanced skills in multimedia development (e.g., video, web content, interactive modules). Experience in creating web-based knowledge articles, job aids, video demonstrations, and slide presentations tailored to different learning styles.

·      Demonstrated experience developing and executing change management strategies, including adoption and resistance management, with an emphasis on data governance or technology transformations.

 

Preferred skills:

·      Experience working in a higher education environment

 

Qualifications:

 

·      Bachelor’s degree in a related field or equivalent experience.

·      Strong background (4-6 years) in organizational change management and/or data governance in a tech-driven environment.


Required/Desired Skills


SkillRequired /DesiredAmountof Experience
Proficiency in creating engaging, interactive training modules and resources using tools like Articulate 360, Adobe Captivate, and Vyond.Required4Years
Experience in creating web-based knowledge articles, job aids, video demonstrations, and slide presentations tailored to different learning styles.Required4Years
Demonstrated experience developing and executing change management strategies.Required4Years

Questions


No.Question
Question1Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you agree to this requirement?
Question2What is your candidate's email address?
Question3If selected for engagement, your candidate's hourly Pay Rate must be at least - per hr. Your candidate can be paid more; however, the hourly SRP Rate cannot exceed - per hr. Do you agree to these requirements?
Question4The maximum mark-up for this engagement’s SRP rate is 35%.  To be competitive on pricing, a mark-up below the 35% threshold is suggested.  Do you agree to propose a mark-up at or below 35%?
Question5This assignment is contingent upon customer renewal and availability of adequate funding. Do you agree to this requirement?
Question6If selected for engagement, your candidate will be expected to start no later than 2 weeks (10 business days) after the client's selection date? Do you agree to this requirement?